talk about lost, my computer has been”down ” for 5 weeks or so.. sometimes it would work and most of the times not. Information came in but not out…. The modem was burned/melted in a section ( I think that was the right term) Time Warner came out (2 trucks and 2 very nice people) and fixed it, but said to call back and have someone come and re-wire the incomming cables —so now it is catch up time…so bear with me I’ll be posting more soon